Job Advertisement: Female Receptionist/Call Operator
Company: Multinational company
Location: Lahore, Pakistan
Position: Female Receptionist/Call Operator
Salary: PKR 25,000 to 30,000 per month
Education: FA (Intermediate)
Responsibilities:
Reception Duties:
- Greet visitors, clients, and guests in a friendly and professional manner.
- Answer incoming calls, take messages, and direct calls to the appropriate department or individual.
- Maintain a tidy and welcoming reception area.
- Ensure that the reception desk is staffed during business hours.
Communication:
- Handle incoming and outgoing calls with courtesy and professionalism.
- Respond to inquiries and provide information to callers or visitors.
- Relay messages and information accurately and promptly to the relevant parties.
Administrative Support:
- Provide administrative support, including photocopying, faxing, filing, and data entry.
- Assist with scheduling appointments and managing calendars.
- Manage and distribute incoming and outgoing mail and packages.
Customer Service:
- Assist customers and clients with their inquiries or requests.
- Address customer concerns and direct them to the appropriate personnel.
Multi-Tasking:
- Handle multiple tasks simultaneously, such as call handling, visitor reception, and administrative duties.
- Ensure efficient coordination of front desk activities.
Record Keeping:
- Maintain visitor logs and appointment schedules.
- Keep records of calls and messages for reference.
Team Collaboration:
- Collaborate with other departments to provide support as needed.
- Work as part of a team to ensure a smooth flow of communication within the organization.
Professionalism:
- Uphold a high level of professionalism and confidentiality.
- Ensure a positive first impression of the company for visitors and callers.
Requirements:
- Minimum education: FA (Intermediate).
- Previous experience as a receptionist or call operator is a plus but not mandatory.
- Strong communication and interpersonal skills.
- Polite and courteous demeanor.
- Basic computer skills.
- Excellent telephone etiquette.
- Ability to handle multiple tasks efficiently.
- Well-organized and detail-oriented.
- Pleasant and welcoming personality.
Benefits:
- Competitive salary within the specified range.
- A friendly and inclusive work environment.
- Opportunity for growth and development.
- Training and support provided.
Interested candidates are requested to send their CV and cover letter to [your email address]. Please specify "Female Receptionist/Call Operator Application" in the subject line. Application deadline: 15/10/23].
Note: Please replace placeholders like "by Dowork" and "Hr.dworkassociate@gmail.com" with your actual company details before publishing the ad.
